What is a mental health policy?
If someone asked about your mental health policy in an interview, what would you say?
A mental health policy deals with the care and services for those who may suffer from mental illness and should address the following:
Promoting mental health, improving understanding and awareness through its leadership and management structure.
Monitor and review indicators of workplace stress, taking steps to respond where issues are identified (a risk assessment).
Prevent those circumstances detrimental to mental health.
Provide a culture where mental health issues can be discussed openly in a supportive way.
Provide a working environment free from bias and stigma.
Provide support for people leaders to appropriately role-model behaviour and effectively manage the issues of staff.
A workplace mental health policy should not be written in isolation, it should be written alongside and in context to overall health and safety and other people policies.
Having a risk assessment gives you the insight to address issues that are not only contributing to absence, but also poor productivity otherwise known as presenteeism.
Here are the steps to create a risk assessment for stress:
Understand the risk factors. Engage your staff and listen to what they have to say about workload pressure, roles & responsibilities, department structures, communication, policies etc. Anything that might be a cause of stress.
Collate the information into the relevant risk factors and establish who might be at risk. Remember that every individual is different and stress impacts in different ways. It is not a one size fits all process and may take some time to get right.
Document what controls are already in place to mitigate the risk of stress in each risk area.
Document what further actions may be necessary
Ensure there is ownership of each risk factor and actions plans to carry out changes.
Communicate to your staff and involve them throughout the process
Ensure the assessment is owned, reviewed and updated as necessary
The toughest part is making sure this becomes a live and important part of working culture in your organisation and not a paper exercise; it should be practiced and not just professed. Check what policies your organisation has in place today.